Last updated: 5 October 2026

This page explains, in plain English, how you can exercise your UK data protection rights when you deal with Hamper Collective. It should be read together with our Privacy Policy and Cookie Policy.

Who is responsible for your data?

For data protection purposes, the data controller for Hamper Collective is United Flow Ltd, registered in England and Wales under company number 08408252. Registered office: 4 Horton Road, Yiewsley, West Drayton, England, UB7 8JL.

Data protection enquiries can be sent to hello@hampercollective.co.uk.

Your rights

Depending on the circumstances and the legal basis we rely on, you may have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete information.
  • Ask us to erase your personal data where the law allows.
  • Restrict how we use your data in certain circumstances.
  • Object to certain processing, including direct marketing.
  • Receive or transfer certain data in a portable format where the right to data portability applies.
  • Withdraw consent at any time where we rely on consent. Withdrawing consent does not affect processing that was lawful before withdrawal.
  • Complain to the Information Commissioner's Office (ICO) if you are unhappy with how your personal data has been handled.

How to make a data request

You do not need to use special wording. Tell us what you would like us to do and provide enough information for us to identify you and locate the relevant records. You can contact us through our Contact page or email hello@hampercollective.co.uk.

We may ask for proportionate proof of identity if we need it to protect your information. We normally respond without undue delay and within one month. In limited cases, the law allows extra time for complex or multiple requests, and we will tell you if this applies.

Direct marketing

You can stop marketing emails at any time by using the unsubscribe link in the message or contacting us. Opting out of marketing does not stop essential service messages about an order, payment, delivery or account.

Cookies and advertising

Non-essential cookies and similar technologies used for analytics or advertising will only be used where the required consent has been obtained. You can change your choices using the cookie controls available on the website. See our Cookie Policy for more information.

Complaints

We would appreciate the opportunity to resolve any concern first. You also have the right to complain to the UK Information Commissioner's Office. More information is available at ico.org.uk.

Legal framework

We handle personal data in accordance with applicable UK data protection and privacy law, including the UK GDPR, the Data Protection Act 2018, the Privacy and Electronic Communications Regulations 2003 (PECR), and relevant amendments introduced by the Data (Use and Access) Act 2025.